Dear Amazon — Could you please fix your returns process and return the £25 you illegally charged to my wife’s credit card? But first a question. How should reputable retailed handle a problem like the following? · Customer orders a £25 carbon monoxide detector. · Customer received package. The packaging…

Cryptocurrency firm Ripple Labs has been sued by the SEC and a major investor but it has had no impact on it’s behavior. At the end of 2020, the SEC brought an action against Ripple Labs and two senior executives for an unregistered, ongoing digital asset securities offering. …

Letters to the editor | The Economist 29th January 2022 Issue

Exploration of the Web3 phenomenon with the Centre for the Study of Financial Innovation. Watch the video https://www.youtube.com/watch?v=F_u__3EDLpI or read the transcript The current buzz around Web 3.0 started with VC firm Andreessen-Horowitz, one of the major investors in the current tech boom. Andreessen-Horowitz have an amazing track record, they…

Social and traditional media seem to be drowning in Fintech experts. No wonder it such a vibrant sector but what kind are you? Fintech Educators Fintech Educators work hard to understand the technologies and financial models of the Fintech industry. They are critical thinkers who look up original sources and critically evaluate…

Guest writer Klaatu from the Galactic Federation explains how pinnacles are very dangerous places My mission is to travel across the galaxy in search of civilisations on the cusp of achieving a specific level of technological, economic and social development. . It can a highly satisfying job if I arrive…

Alex de Vries is the founder of the Digiconomist website which since 2014 has analysed the environmental impact of cryptocurrencies. He is an internationally recognised expert in this area and has been quoted by Bloomberg, CNBC, the LSE Business Review, The Daily Telegraph, Money Week, the BBC, The Guardian, CNN…

What’s needed is more challenging advice. Back to asking hard questions and generating hypotheses that might be tested — how could we build a bank that never had a run? Never went bust? Never dissatisfied a customer? Michael Mainelli is Chairman of Z/Yen, a commercial think-tank, which he co-founded in…

“It is much easier to copy everyone else than conduct a rigorous independent analysis” Professor Helga Drummond of the Liverpool University is interviewed by Martin Walker of CEBMa about herding behaviour in the bank’s decision making. …